Customer Testimonials
Went to kia on 4/30 and they did not have car but said one would be coming in the next week. They said more coming at end of month but I said I could not wait that long! But if one week - great! then one week - said would be another week. Then another week - said another week. Then another week said not sure but maybe by end of month. I had said I could not wait till end of month. So I found same car at another dealer that next day after being told maybe not till end ... Read More DealerRater - May 22, 2025
George was a amazing salesmen. He had so much patience. Very professional. I got the telluride that I wanted. This is my third Kia! Thank you George!
It was easy and smooth with Mr. George Ryan. He explaned everything right and he was so nice. We had so much fun working with him.
Great sales person (George Ryan) and great dealership. Great experience. Would like to recommend this dealership to everybody.
Mr. George Ryan fue un excelente vendedor; fue muy atento y paciente conmigo, me ayudó a conseguir el carro de mis sueños. Me ayudó a conseguirlo con un buen precio y hizo todo lo que pudo para lograr el objetivo de irnos a casa con un carro nuevo. Lo recomiendo 100% a mis amigos y familiares
Mr. George Ryan helped a lot with upgrading our car, he did everything and all he could to help us. I highly recommend Mr. George he is an excellent sales man!
George is kind, caring, and he listened to what my needs were vs telling me what they were.
Esta persona es Excelente vendedor y atento para ayudar siempre sin importar cuanto tiempo se tome la venta
Great services clear and honest negotiations thank you George Ryan for your help and your co workers
This experience was long and nerve racking but George Ryan was the MAN! He deserves so much credit ! He was very patient with me and my thousand questions. I would recommend him to any first time car buyers. He is very knowledgeable. He is the reason I have my first car!
George Ryan was great, he made things easy and I enjoyed him. I would buy 1000 cars from him.
My experience with Isaiah Duff was fantastic! He was extremely knowledgeable about the Kia Carnival, which my wife and I were interested in. The whole process was smooth and enjoyable—no pushy sales tactics, no hidden fees, and no pressure to buy. It was by far the best car-buying experience I've ever had!
my service at WC was amazing. Manny was so accommodating, i didnt stress about having to leave my car there overnight and the price didnt blow me out of the water when cashing out. great service and friendly ppl!
Sal greeted us with a smile and really listened to what we were trying to do for our daughter’s first time car purchase. He made her feel comfortable and took the time to walk her through everything. Sal’s knowledge and easy approach took the stress out of the whole experience!
I could tell it wasn’t her responsibility to assist me but, she went above and beyond and turned a good experience into a great one!
Everyone was nice. George Ryan did outstanding from the beginning with greeting us and findng the exact car we were looking for and getting the buying process started.
I was lied to. I was told after they pulled my credit I qualified for 3.99 financing. After I looked at my contract the fine manager put it at 6.79. Also I was told I would get 22k for my used car the finance jerk put down 21k. This is bait and switch and I am doing everything to deal with these scammers
George es un excelente Representante de Ventas muy atento y profesional no presión en ningún momento. El manager Starlin me consiguió el precio deseado.
Bought the 2025 IKA Soul GT Class because of its "value for money". If you're thinking about purchasing new, the car is suitable for seniors and families alike with an overall excellent performance, including technology, seat comfort, legroom and headroom, materials, and finishes. However, it's a bit noisy in the cabin on highway miles... and it's not incredibly attractive. But the overall effect is impressive.
He was the best, no pressure very kind and listen to all of our requests we will always comeback!!
Great experience George did a very good job with communication and being straight forward would highly recommend
George was fantastic. No pressure or any hassle! Loved this location! Will come back soon!
George Ryan was amazing and helped me get a new K4. Thank you very much for this!
“Excellent experience buying my new Kia J5 at Wesley Chapel Kia with George! His attention to detail, professionalism, and friendly approach made the entire process smooth and enjoyable
George helped my situation a lot. He worked hard to make our deal works and went above beyond as a sales person. He treated us like his own family.
We been buying vehicles for the past 3 years and George has been very helpful.
George has been our sales go to person for our last 2 new Kias. He is responsive and always available to answer any questions we may have. Thank you!
Shawne Gomes was my sales person,and he is fantastic. He answered every question and was so helpful. No high pressure just comfortable, hearraigned so I could pick the car up the next, how to deal with insurance etc. I recommend anyone who goes to Kia of Wesley chapel as for Shawnee it will be a favorable experiece
George was amazing! Would highly recommend him for purchase if new/used George made the buying process smooth. .
Had a wonderful time with George. Buying our car! Stop in and let George sell you your dream vehicle.
Teddy is amazing I have been able to work with him a few times and he worked with my situation amazingly!!!!!!
Came in on a Friday evening to inquire about a specific vehicle but the battery was not working. Was told that they would have a technician replace battery the following morning and make sure car was up and running. The next day we received a call by saleman Nelson that the vehicle needed a "special battery" and they were still working on it and he will call us when the battery is installed. After a few hours of no follow-up we called Nelson back and was told they had to have the battery delivered from manufacturing company. We ... Read More DealerRater - Dec 1, 2024
Teddy is wonderful. He helped us get a lower interest rate love our new car. We would recommend him to everyone. Thanks Teddy.
George was kind and fantastic! I will definitely recommend him family and friends. We are happy with our purchase and experience.
George was very helpful and Very easy to work with, helpful in every way! Thank you George!
Mr George Ryan fue muy atento, muy buena persona, muy buena atención, respondió todas las preguntas, lo recomiendo al 100%.
Mr George Ryan was excellent, he helped us to get the best deal, he is the best, I will totally recommend him.
George was very helpful With his assistance we were able to buy the perfect suv
It was a pleasure visiting Kia Wesley Chapel. I just came in to look at the models and a wonderful salesman. His name is George.Ryan, he was well informed and actually sold me a car which I was very happy about. His professionalism will bring me back to Kia of Wesley Chapel when I purchased my other car in six months.
Noel is amazing. From the time I did a prequal to the time my husband picked up the car, he communicated and always went above and beyond. As a mom of littles (3 under 5) spending time in a dealership is not something I want to do. Noel went above and beyond and brought the paperwork to my home so that I could sign what was needed by hard copy. He doesnt know how much I appreciated that. He even loved on my 4-legged baby as well. Teddy was just as amazing. He gave me the information needed without beating around the ... Read More DealerRater - Oct 31, 2024
Professional dealership with high overhead = prices 20% above CARFAX estimates. But it had the car I wanted, and it was in mint condition. So I’m pleased with reservations. I still recommend checking out the dealership nevertheless …
Had a great experience with George. He had a good demeanor and was very patient and professional. Thanks to Dave the sales manager. He did a great job.
WOW!! Amazing staff all around. After losing my car to Hurricane Helene 🌀 this was a much happier experience. Savir was caring, very professional and super knowledgeable. Ty Savir 😊 Also Carl our financial expert was amazing and helped us alot, as was Perry. A lengthy process but super happy with everything. I highly recommend this dealership it was definitely worth the 1 hr drive!! God Bless You All!! Keep up the great work!!
This is the 2nd car I purchased from George Ryan. I highly recommend! He took the time to make sure all my questions were answered, listened to my needs, and helped me get my new Stinger! A true professional all the way!
Manny Pena in the service dept is a rock star. He has always taken care of my wife and her vehicle and recently it was in for repairs when hurricane Milton headed this way. It took my wife over three hours to get to the dealership to pick up her care. Manny left message with someone who was waiting for her after closing and as soon as she arrived greeted her and made sure she was taken care of. She was almost in tears after the day she had and how far the dealership went to take care of her. ... Read More DealerRater - Oct 16, 2024
Mind blowing customer service off the chain!!!! I couldn't believe your service I've never been treated that at a Dealership!!!
⭐️⭐️⭐️⭐️⭐️ I had a great experience thanks to George. He was incredibly helpful, knowledgeable, and patient, making the entire car buying process seamless. I highly recommend him if you’re looking for a new vehicle. Thank you, George, for your excellent service!
Very professional and wonderful service. George listened to my needs for a new vehicle helped to fill my needs for the new car.
George Ryan was very professional and pleasant in helping me find a newer Kia Sportage.
I had a great experience with Shawne and Perry. They answered all questions we had
Mr. Ryan was great and never push us to buy a car. Very friendly and nice
I had stopped purchasing cars at Wesley Chapel Kia because of the previous owners and we took a chance this time and we were not disappointed. Our salesman Shawne was just amazing with excellent customer service skills. I bet he could run the place. Nick in finance was truly helpful, personable and funny. Perry in finance was very thorough and let me question anything that I needed to and fixed any concerns and help me choose the right plan for tires and any scrapes I might get on the rims. Even though it was a very long day for several ... Read More DealerRater - Aug 28, 2024
When I walked in I was greeted with a smile and when I sat down and started working the numbers with him he was very informative and down the earth. Didn’t give me the run around and was blatantly truthful about the numbers and what he was gonna do for me. He was able to get me a brand New Kia for less than 500 a month. If you want a place that’s gonna work with you and give you there best. I’d go to KIA of Wesley Chapel!!
George was very professional and knowledgeable. The overall experience was very good and I didn’t feel pressured at all, which is truly appreciated.
Amazing customer service and very knowledgeable team working together to make this a great experience. We definitely recommend this dealership to anyone looking to purchase a great vehicle.
He was honestly the best car salesman I’ve had. So much that my mom has wanted a rav4 for over a year and is now going to switch and get a Kia sportage after learning all about its amazing safety and luxury features. Would recommend him to anyone looked for a car. He is not pushy at all and is so friendly and personable.
This is an update to a review I wrote on July 17, 2024. Since the initial review I have met with the General Manager of KIA of Wesley Chapel, Shawn Visconte. After listening to my concerns, he took the initiative to properly dispose of the vehicle and make things right with me. I appreciate him doing the right thing and my faith in his dealership has been restored
Very nice service. The representative I worked with, Faisel Khalaf, was very polite, very carefully listen for my problem, and explained me everything about my problem.
We recently acquired an older, very low milage Kia Soul. The car had tires, brakes, fluids, filters and battery replaced due to age and all within the past 30 days and not at Kia of Wesley Chapel. We brought the car to Kia of Wesley Chapel for a recall. Our service manager, Manny, called to inform us that the battery was so old that it could fail at any time, the filters were so dirty they needed immediate attention and hinted at a laundry list of "old" parts that needed to be replaced due to the age of the ... Read More DealerRater - Aug 8, 2024
Great response time. Very easy to work with and love the vehicle! My wife is very happy with our purchase.
Excelente servicio y una persona muy amable y muy dispuesta a ayudar, estamos muy agradecidos.
George was great. Very helpful, answered our questions. Thank you, Kia of Wesley Chapel. Second car from your location.
Attentive, upfront we did not to spend hours negotiating- worked with what we were looking for and our budget
We had a wonderful experience working with George at Kia of Wesley Chapel. We stopped in to look at cars for our teenage daughter and he immediately greeted us, listened to what we were looking for, and was efficient in showing us great options on the lot. He was professional and humorous and easy to talk with. Once we went home to discuss the options, he followed up with us with an option we hadn’t considered and made an appointment for the following day to test drive the vehicle. We really appreciated his excellent customer service and attention to ... Read More DealerRater - Jul 7, 2024
I had an amazing experience with George Ryan. He helped from beginning to end and wasn’t pushy at all. Highly recommend!
Very knowledgeable and no pressure! Would highly recommend to everyone looking for an automobile! Go check them out!
Very happy with our experience at Wesley Chapel Kia, Dustin helped us and he was great! My wife and I and our 2 kids were treated very well. I hope Dustin gets some awesome recognition bc he was really great and helpful.
Kia of Wesley Chapel will do what I found to be true everything possible to accommodate you. They know car dealerships are a dime a dozen. They are staffed with employees who understand customer service is what makes them successful.
Outstanding sales representative!!! No high pressure … helpful from the beginning. This is why chose him and why we returned to Kia Wesley Chapel.
Isaiah assisted me in finding and test driving one of the cars I had been looking for. I made it clear I was not looking to purchase the same day and he was completely fine with that and still gave me a great experience. Was not pushy at all and I would definitely consider buying from him / Kia of Wesley Chapel!
Great Customer Service!! From Yohan, our sales representative, to trade in and finance managers. We had a wonderful experience and absolutely love our new KIA sportage EX.
If you decide to buy a car from here do not have Ryan as your salesman or Perry for your finance.
Best car purchase experience I have ever had. They worked with me and were very professional. And I love the perks!
Went in to trade my 2023 Telluride AWD SX with 11K miles for a newer 2024 AWD SX Prestige. I explained we don't need to waste each other's time, can someone value my trade in asap, I handed my keys over and thought that process would be started.
I was driven to the lot. He encircled the lot for about 5 minutes, with Alex pressing the car alarm to find it. We kept circling the lot and I stated your inventory showed only 4 artic blue, So we just looked for the color and SX rims. The alarm didn't go off, ... Read More DealerRater - May 28, 2024
George was great helping me find the right Telluride for me today.!! He was very patient!
George Ryan and Luis were both great to work with!! Very friendly, patient, and helpful. Highly recommend!
George is so friendly and patient. He was not pushy and made sure we were satisfied with our purchase. 😀
Very Happy with my 4 th Kia. George knows I needed and voila! You provided best customer's. Not a pusher. I got the car I wanted. Thank you!
This guy is as good as it gets. Anyone looking for a Card wishing to be treated respectfully and professionally this is your guy!
What a great experience! I was in and out relatively quickly with just the car I wanted! I highly recommend this dealership.
George was very pleasant and understanding. He listened to my needs and done his very best to get me in a new ride!
Staff was super friendly and willing to help with the needs of my wife and I
George Ryan was great; knowledgable even though the dealer sells very few EV6s. Israel Santiago was easy to work with in negotiations. John Carver was quick and chill in the final signing process. I didn't even realize initially, but this is my second purchase from Morgan Autogroup. This dealership was a better experience than the first.
We had a great experience leasing our new car from George Ryan, Nick Wisneski, and all the sales and finance staff at Kia of Wesley Chapel. they made this experience as smooth and easy as possible. This is the 2nd vehicle I purchased from George. He is the ultimate professional and a very good person, and I would recomend anyone considering a Kia to work with him. Everyone pitched in to make this experience the best. Thanks George!
Excelente ser humano. Muy agradecido por su servicio, dedicación y compromiso. Estuvo muy comprometido y empático con mi situación de buscar el mejor negocio en donde ambas partes salimos beneficiado. Lo único que puedo decir gracias por el servicio ofrecido hacia mi. No dejando atrás a Luis Castellano ya son parte de mi familia.
I had the best experience working with George purchasing my 2024 Kia Soul. He was patient with us trying to decide on a model and then color. All of the staff we dealt with were friendly and helpful
George Ryan is really a good with customers. My experience with him is really good, he is very honest and patient person and told my family everything about the features about the car, we really appreciate his help and time.😊
George is very good, we got helped what we are looking for. He really knows about how to make customer happy. No pressure at all
Great customer service. The sales person was friendly and welcoming. I would definitely recommend Kia of Wesley Chapel.
Muy agradecido con el servicio en la Concecionaria en Kia de Wesley Chapel. Mi agente de ventas George Ryan, muy profesional y trabajas sin presionar al cliente. Regresarė de nuevo para mi próximo vehículo. También muy agradecido con el gerente de ventas, Luis Castellano. Gracias por su buen sevicio...
It was a pleasure working with George. He took his time and there was no pressure to buy. We actually left the first day but came back when he found what we wanted in the price we wanted to stay in a few days later.
I Just purchased a new Kia Sorento SX at Kia of Wesley Chapel; great experience. My Sales Advisor George Ryan, Was excellent. No pressure whatsoever. And the manager, Luis was excepcional. I Will recommend Kia of Wesley Chapel, to my friends and family.
Beware of this dealer, manager don't have any customer service experience. We went to this dealer Wednesday after shopping around for a couple of days and Alex was excellent show us the car that we wanted and that we had a trade in and need all info .We explain him we had a son in a wheelchair and we needed to make sure his wheelchair will fit and he will be comfortable on getting in and out the Carnival.They said will have everything ready for the afternoon so we can try with our son and purchase the car.... Read More DealerRater - Feb 14, 2024
George was really good went above and beyond to heil me before and after sale
George was the best! He helped me get to a number I could handle for a payment and was very sincere and honest throughout the whole process.
George did a great job in helping us with the purchase of our new car. He stayed late to accommodate us to allow us to drive the car off the lot that day! Thanks George.
The dealership was very accommodating to us traveling from out of town and making sure we got the deal done!
I would like to thank the dealership at Kia Wesley Chapel for being in compliance with the new FTC New Car Dealer Rule. The dealership didn’t apply to me the BAIT-AND-SWITCH practice other dealers use. I purchased a new 2024 Carnival right from the MSRP with no extra unwanted cost. I didn’t have to pay for any “junks fees” from Wesley Chapel Advantage. This dealership is honest and transparent. It was a great pleasure working with Osh.Thank you Kia Wesley Chapel
Shawne was amazing! Helped me from start to finish and was always prompt with getting back to me when I had a question or concern after buying. Definitely went above and beyond!
Had an amazing time there, the customers service was fantastic. Got my family and I in the vehicle we wanted with no problems. Second time purchasing from them and will definitely return for next purchase. Thanks
